Situated just 2 minutes from junction 11 of the M8 in Glasgow, OCD have taken care of IT Support for Glasgow businesses and charities for over 19 years with great care, attention and results.
A recent quote from one of our Clients sums it up:
It’s a great compliment and one that’s well deserved given the way our team works for our Clients.
IT Support is all about peace of mind and trust. Trust that your IT support partner can take care of your needs properly, with your best interests at heart and provide ongoing quality IT support for you.
Our IT Support service is based on the concept of proof. To find out more about how we “do what we say we will and stick to our promises” – visit our IT Support case studies section.
Standard with all OCD IT Support packages
Glasgow based IT Support helpdesk and engineers
High quality IT service
Fast response times
Proactive service and advice
Hardware and software cover
Discounts for multi-year IT support agreements
Regular recommendations on how to improve your IT experience
Proactive Server monitoring throughout the day via our LEAP system
IT Service and monitoring that reduces unscheduled downtime by circa 80%
Our IT support model is proactive (reducing the risk of outages by 80%). We keep your IT systems supported and working – we don’t sit around waiting for things to break.
This means you can concentrate on your core role, there’s no need to worry about your IT setup or getting dragged in to IT support issues.
Get in touch to find out how we can improve your IT experience
OCD’s Glasgow based IT support service allows you to:
Upgrade or downgrade your IT Support package at the end of each year
Concentrate on your “real” job whilst we take care of your IT Support needs
Our Client engagement team work on the following principles:
Free IT audit and proposals
No obligation to engage with us
No old fashioned “pushy” sales people
We learn about your business before recommending an IT solution
Even more benefits available to you as an OCD IT Support client:
Monthly call reports
Disaster recovery plan
Disaster recovery testing
Regular account review meetings
Guaranteed response times via payback
Liaison with 3rd party suppliers on your behalf
Administration tasks built in to your IT support agreement
Finance/ Leasing options for purchase of new IT equipment
OCD act as the IT department for our Clients, however, if you have an existing IT team, we can compliment them when:
You need extra IT support resource
You need holiday and sickness cover
You need specific IT skillsets to tackle or complete a project
You need backup for your existing IT team and peace of mind
Comments and Case studies from existing Clients who value our IT service and way of working:
