Daily tech headlines – 25 August 2011

We’ve changed from the weekly round-up to a daily one as the industry moves so fast, news from (potentially) 6 days ago can be seriously out of date! and not of great interest.

The objective here is to provide a number of links to different news articles which are hitting the tech headlines.

We will also look to add additional comment where relevant and where we have time.

It’s a fairly slow news day today with most of the focus on Steve Jobs of Apple and his resignation.

News:

Apple’s CEO Steve Jobs resigns

No real shocker given Steve’s illness over the last few years.

Whilst he’s stepping down as CEO, he will remain with Apple as the Chairman and will remain on the board of Disney.

Many people wonder what will happen to Apple now Steve has stepped down from the CEO role.

I don’t believe much will change (certainly over the next few years) as Apple’s roadmap is fairly well laid out and the chap moving in to the CEO role (Tim Cook) has been acting CEO for a while now.

Some links below to various stories on the resignation and other stories relating to Steve Jobs:

Steve Jobs Called Google’s Vic Gundotra on a Sunday About this Icon
http://www.macrumors.com/2011/08/25/steve-jobs-called-googles-vic-gundotra-on-a-sunday-about-this-icon/

Steve Jobs best quotes

http://blogs.wsj.com/digits/2011/08/24/steve-jobss-best-quotes/

You’ve got to find what you love

http://www.kevin-ashcroft.com/2011/03/07/youve-got-to-find-what-you-love

Steve Jobs – Resignation letter

http://www.zdnet.co.uk/blogs/mixed-signals-10000051/steve-jobs-resignation-letter-as-ceo-of-apple-10024195/

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LG announce scanner mouse (Hey that rhymes…)

A mouse that’s a scanner and can scan up to A3 in size?

Looks like it is available now for circa £90 ex vat.

Video below:

You can save or drag and drop scanned images in a variety of formats — PNG, JPEG, TIFF, and PDF, are just some of the options– by swiping the mouse over it. You can also use the Optical Character Recognition facility that converts text from images into editable text for Word, Excel or whatever document you need.

Looks pretty cool!

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In case you are one of the (lucky / unlucky) people who got their hands on the HP TouchPad tablet, here’s another link to some apps that may be useful to you:

Top 10 Free Apps for Your £85 HP TouchPad Tablet via PCWorld http://j.mp/q8217e

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Mobile phones could soon be powered by walking? – A new way to get fit?

http://www.bbc.co.uk/news/technology-14647639

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ocd logo 100x64

That’s all for today folks – hope you enjoyed the read and feel free to comment.

OCD is a Glasgow-based IT support and solutions company with clients across Scotland and North England. Founded in 1994, OCD is the IT company of choice because we deliver the best IT support, IT services and value to businesses in Glasgow. Our customers tell us that they love our proactive IT support that reduces the risk of unscheduled downtime by over 79 percent on the national average. Read more about OCD’s IT Support here.

http://www.kevin-ashcroft.com/2011/03/07/youve-got-to-find-what-you-love/

Daily tech headlines – 24 August 2011

We’ve changed from the weekly round-up to a daily one as the industry moves so fast, news from (potentially) 6 days ago can be seriously out of date! and not of great interest.

The objective here is to provide a number of links to different news articles which are hitting the tech headlines.

We will also look to add additional comment where relevant and where we have time.

News:

As we mentioned on Monday’s blog, the HP touchpad has been cancelled and the price of the device fell through the floor.

Monday evening we started to see Bestbuy /Dabs / PC World etc. drop the price (as we predicted) tocirca  £85 for the 16Gb and £115 for the 32Gb.

They weren’t there for long! Dabs sold there stock in around 15 minutes.

If you are the lucky (or unlucky depending on how you view it) owner of a Touchpad – I’ve placed some links below that may be useful to you.

HP TouchPad apps you need to have

10 Good users for the TouchPad

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HP PC business for sale?

Rumor grows each day and is changing from “will it happen” to “When will it happen” and “Who will buy it”. [Read more...]

Weekly tech round-up to 15 August

google1

Google sued by alleged victim of Gmail snooping!

In our August 1st blog, we let you know about Microsoft’s take on Google scanning your email before you even read it (Gmailman) so that it can display ads to Gmail users that it believes are personally relevant.

Given the litigious society we live in now, I guess it was only a matter of time before someone took this to the next level.

A woman in Massachusetts has filed a class action suit against the internet giant, seeking damages of $100 per day for each infringement (or $1,000 – whichever is higher), plus punitive damages and an injunction preventing Google from further violation.

More info can be found here on the ZDnet website.

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Google throws a punch and Microsoft fires back with a missile!

Apparently Google has been complaining that its competitors are trying to stifle competition (particularly in relation to their Android technology used in smartphones and tablets) by filing bogus patent claims.

One of the targets for Google’s complaint was Microsoft. Google claimed that Microsoft had teamed up with Apple to buy Novell’s old patents, thus keeping them from Google.

This was mentioned in a blog post by Google’s SVP and Chief Legal Officer, David Drummond.

Later the same day Microsoft came out swinging with their response, which in essence told the Google SVP to check his facts before posting, as Microsoft has specifically invited Google to bid together with Microsoft for these patents and Google knocked them back! – Oops.

Read more about this spat in the Techcrunch article.  [Read more...]

OCD Weekly tech round-up to July 25 2011

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Microsoft’s Q4 earnings for the 2011 fiscal year have been posted, with revenue quoted at a cool $17.37 billion. An 8% increase over the same period in 2010, this beats their previous record of $16.43 billion in revenue, which they posted in Q3 this year. $5.87 billion in net income is a huge 30% climb over the previous year. Microsoft’s revenue broke another record for the full year, which came in at $69.94 billion – 12% higher than the year before.

Much of the growth has come from the Entertainment and Devices Division which is responsible for the Xbox 360 and Kinect hardware – this has witnessed 30% revenue growth over that quarter and circa 45% over the year.

Another major contributor to the impressive earnings has been the online side of the business, with the search engine, bing, and Microsoft’s online services increasing revenue by around 17%.

Income from Microsoft Windows has been relatively flat over the period although possibly that will change with the release of Windows 8 sometime in 2012 (likely mid-year).

Many still believe that Steve Balmer (Microsoft CEO) is the reason that the share price does not increase in the same way as it does for other companies. This is an intriguing proposition, considering the impressive performance both in revenue and profits Microsoft has achieved over the years since Balmer became CEO.

OCD is a Microsoft Gold Partner.

lenovo 300x69

New entries into the ever-expanding tablet market are coming from Lenovo in the form of the ThinkPad Tablet and the IdeaPad K1.

The tablets are aimed at companies and consumers respectively.

Each model boasts some interesting features and you can find out more from the Engadget website, which includes a review:

Lenovo ThinkPad Tablet

Lenovo IdeaPad Tablet

Oh… and a late arrival for your attention is the IdeaPad P1 which is a Windows 7 based tablet. [Read more...]

OCD Weekly tech round-up to July 18 2011

google

Google+

Google launched a new service at the end of June to a limited number of people (allowing it time to iron out kinks, such as the system running out of disk space for 80 minutes earlier this week).

It’s Google’s next enterprise in social media and is made up of several different services, some of which you may already use, including:

Circles – Allows you to group your contacts together in a network, dividing people by the type of information you want to share with them. For instance, you can have groups for family, close friends, acquaintances, colleagues and so on.

Hangouts – This is basically a group video chat service where you can connect with people in your Circles groups.

Sparks – This is a little like Google Reader except it brings content to you automatically, based on your interests. Each topic (football, animals, holidays etc.) will get its own Sparks page and the service will provide links to related articles, videos and photos that it believes will be of interest to you.

Having only launched in late June, the service officially surpassed 10 million users on Thursday 14th July.

Google+ is by invitation only at present; however, everyone with a Google account will eventually have access to the service.

Google also announced during the week that its gross revenue for the second quarter of 2011 was $9.02 billion, up 32% on the same period from 2010. Its net income was $2.51 billion, up from $1.84 billion during the same period in 2010 – pretty tasty numbers which beat analyst estimates by a fair stretch!

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Microsoft – Patch Tuesday

Microsoft released four security bulletins on Tuesday as part of their regular monthly roll-out of patches and significant updates.

One fixed a critical hole relating to Bluetooth in Windows 7 and Vista, with three less important patches that fixed issues in all Windows versions and Visio 2003. [Read more...]

An example of how technology can impact business decisions.

We will be launching a new service soon which requires a high speed internet connection.

We can’t use the prevalent ADSL or cable technology as our distance from the telephone exchange is at the outer limit which means our speed isn’t that great and in addition, the upload speed of an ADSL connection is pretty poor.

The result of this means we have to look at a technology called leased lines.

This isn’t something new, it’s been around for a while.  It’s a very good connection to the internet, it downloads and uploads information at the same speed and unlike ADSL and Cable and it can be scaled up to very high speeds.  The downside? It’s very expensive.

Now, ballpark figures for a 10mb leased line for us are around £11,000 per year for a three year contract (depending on where you are and the type of building you’re in etc. the costs vary).

We may need to increase the speed of this as the service takes off and demand increases, so we could move to a 20mb/30mb or 40mb connection.

Once we get to the 40mb speeds the costs increase to circa £17,000.

Anyway, as we continue to expand the business, we are reaching the point where the office we purchased three years ago is getting tight and we need to increase the space we have.

The connection for OCD between the new service and the office space we require is this -> as Internet providers release new technology called FTTC (Fibre to the cabinet) they can provide speeds of 40mb download and 10mb upload for circa £720 per annum.

Only certain exchanges are enabled for this technology with more coming on through this year and in to the future.

All of a sudden we have an interesting business decision to make which is this.

Do we stay where we are and look to buy more space in an office near us, pay for the leased line at £x, or do we look to move to an office near one of the enabled exchanges which would give us our connection for £720 per annum (saving between £10,000 to £17,000) and use the extra we would have spent on the leased line for more office space?

I find it interesting that the need for speed on internet connections can have an impact (potentially) on where you would locate your organisation.  It’s not something I had thought about in any great until now.  However, given how reliant we are on email and Internet use and because many now and in the future will use more Internet based services, it’s certainly something to think about when you chose to open a new office or relocate an existing one.

Feel free to contact us to have a conversation about this or anything else you feel we could help with, we’d be delighted to hear from you.

OCD are an IT company based in Glasgow who provide IT Consultancy, IT Projects and IT Support services to businesses and charities throughout Scotland and  the North of England.

The value of a great team

Very often time passes us by so quickly that it’s easy to forget the quality of and the effort put in by the team around you.

At OCD we are very fortunate to have had such a team for a considerable time now.

In my experience it takes very little time to thank the people around you for the effort they put in, many times this being over and above the call of duty.

It’s great to be involved in such a customer focussed IT company where the team genuinely care about the results and service they provide to our Clients.

I’d like to take this opportunity to thank everyone at OCD for their commitment, care, hard work, expertise and effort in providing the best possible IT support and IT services to our Clients.

You are a great bunch of people to work alongside and you are a credit to yourselves and the company.

Thank you.

Kevin

How much storage do you need?

It’s amazing how far storage capacity has grown over the years.

I vividly remember when I first got involved in IT support and IT solutions some 23 years ago that we stored 160k on an 8″ floppy (not that floppy) disk.

Most readers may not even remember floppy disks, it was how we stored information before hard drives were commonly used.

Seagate have now launched a 3 terabyte hard drive which is an absolutely huge amount of storage capacity.

To give some perspective, the animated movie Monsters vs Aliens required around 100 terabytes of storage whilst in production.

Whilst this sounds great, there are other things you need to think of before utilising this much storage like:

  • How to archive it
  • How to access it
  • How to protect it and
  • How to effectively use it.

OCD are experts in providing this type of advice, so feel free to contact us for advice if you need to, we’re here to help.

Inc.com talk about it a little more here.

Is the Cloud Right for Me?

We get asked frequently whether or not the Cloud* is something that companies should consider / change to / replace their existing solution with.

Many people hear the term and sometimes the hyperbole which can surround it at times and find themselves unsure and confused as to what they should do and what it means for their business.  It has featured frequently on the news, in seminars / webinars and newspaper articles for a while now with many vendors pushing their cloud offerings hard.

 The simple fact is like anything in life, Cloud computing is the answer and a great solution for some companies and it’s not for others.

 First of all you need to have a clear understanding of what it is that you are trying to achieve and whether cloud computing will help you achieve that. There are some things to think about here that are absolutely vital;

  1. Do you have or can you get a connection to the Internet that will support the application and the number of users who will need to access it concurrently? If you don’t, it just won’t work properly.
  2. Does using a cloud application deliver any real benefit to you – does it save money, does it deliver more up to date software, or is just a different way of doing what you already do anyway, in which case what is the benefit of change?
  3. Is it secure? The majority of work done internally in companies is confidential to one degree or another, does the cloud solution you are thinking of deliver the kind of security you want.
  4. Where does the data get stored? If you have confidential data when you save it or use it on a cloud application, where is it stored when you are not using it and can you be sure it is secure?

These are just four simple questions, but they are ones you need to ask and get answers to. We ask the same questions when we are working for a customer on the idea of cloud computing as a solution. In our design work on our own first cloud application -  offsite backup – we went through a rigorous process of researching, questioning and testing before we were absolutely happy that the solution we offer answers the four questions above adequately.

To be sure, there are some great solutions which are Cloud based, CRM systems, email systems, accounts systems to name a few.  Some of these are a perfect fit for some companies, however, the best thing you can do is to get the correct unbiased advice up-front from people you can trust and who have the experience and knowledge to steer you in the right direction.

Like most people in IT, we are excited about the potential for cloud based applications, however we also recognise that the software providers can also be a little bit too enthusiastic and take things to market without fully thinking through the implications. To ensure that you do get value and make the right choice for your business, we will always lay out the whole picture so you make your decision based on the full set of facts.

The two following quotes from David Hewitt, the IT Manager from Kilgraston School for Girls says it all I believe:

“OCD were the stand out supplier, the company’s focus on understanding our need and proposing a solution that fitted made them the obvious choice.”

“From the start it was clear that OCD were going to deliver not just a better technical solution, but a higher and more focused level of service. We would confidently recommend OCD”

Our business model is based on the concept of proof.  We let our Clients do the talking for us as opposed to the everyday method others use, which is to tell you how wonderful they are in their eyes.

Definitions:

*Cloud – Sometimes referred to as software as a service, software + Service, Internet computing and so on.  In simple basic terms it’s where your servers and applications i.e. email are located in a datacentre which you access via the Internet.

 *On premise – Where you have servers and applications running locally, i.e. on your business premises.

In case we forget

You’ll have noticed that we discuss IT support a lot in our blogs.  This is not the start of ensuring that our customers’ systems are well maintained and reliable as they can be. The start is the design of the IT solution designed to meet a specific business objective.

When we are tasked by a customer to specify and install an IT system for their business, the first place we start is with the business itself.

There is such a huge variety of equipment and software out there that it can be really difficult for the non expert to specify the right IT solution and all too easy for the poorly qualified or unscrupulous IT vendor to specify something that suits their needs without suiting yours.

Our approach is to find out about you and your business to define what kind of systems, software and implementation services are needed to deliver an effective, long lasting IT solution that really fits your business needs now and for the useful life of the solution (3 to 5 years normally).

This does not always make us the cheapest up front, but what our customers do find is that over the life of the solution, OCD offer a far better ROI as the real cost of owning an OCD IT solution is lower.

So if you need an effective, business focused IT solution in Glasgow, Scotland or further afield, you know where we are and how we work.

 
RIM to dole out BlackBerry 10 test devices #itsupportglasgow #itnews http://t.co/XwxS6zE8