National Server Day

At OCD, we understand how crucial IT is to your success. Every time systems go down, your business loses money – fast. The most recent independent research shows that in 2009 the average British business lost 7.5 hours of productivity per server – that’s an entire day of potential profits.

In fact, it’s the equivalent of giving every team member an extra public holiday. At OCD, we call it National Server Downtime Day. And that’s just the average company – at some organisations staff are enjoying weeks of leisure time.

OCD customers don’t give their workers the new public holiday. That’s because OCD customers don’t face frustrating and unnecessary disruptions to their time and profitability.

We are very proud to say that our clients experience unplanned outages of less than three hours per year – two hours and 42 minutes to be precise. More like an extended lunch hour than a day off.

OCD customers know that we will save or even make them money. As one, Frances Watson of training company Microcom, puts it: “If your systems are critical to your business, as they are for ours, you just can’t take the risk with support companies. You have to be absolutely sure about them or the cost in time and hassle will be enormous. OCD knows how important the systems are.”

Bruce Wilkie of law firm McWhinney Richards adds: “If the systems go down, I might as well go home, that’s how vital they are. Having a partner like OCD who we can trust to make sure everything works, is reliable and adds value is really important to us”.

Our philosophy is simple: we learn how your business works, we provide a bespoke IT system to meet your requirements and we adopt a proactive approach.

As another client at David Devine & Company explains: “We aren’t in any way technical. We needed an IT partner to understand our business, identify our technology needs and then get on with providing for them. OCD does this”.

For example, our support and maintenance always includes scheduled visits; planned maintenance routines; constant monitoring of servers; and updating servers with relevant, tried and tested software.

Scott Winters runs SPD Print Solutions: “It’s really simple. If a system fails we can’t print and we lose both money and customers,” he says. “We rely totally on OCD for our IT needs and the results justify this.”

To find out how many days off your staff are enjoying at your expense and the impact of switching to OCD for your support, we will be publishing a cost of downtime calculator here soon.